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What is a CRM?
A Customer Relationship Manager gives you a complete customer management solution where you can reply to all of your messages from different platforms in one place. It’s designed to help you capture leads, convert them, build lasting relationships with your customers and manage your workflow.
Scroll CRM
Manage your customer relationships with ease
Capture Leads
Live Chat
Communicate with your site visitors in real time to answer their questions, provide them with information and turn them into customers.
Forms
Collect details, get feedback, take payments and follow up at the right time for you.
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Never Miss a Lead
Manage customer communications in one place - your Inbox. It’s synced to Contacts so your data is always up-to-date.
Inbox
Manage and reply to messages from every channel in one place. Facebook Messenger, Instagram, your email, contact & lead submission forms and more can be synced.
Contacts
When you get a new lead through your site, it’s automatically added to your Contacts. Add labels, filter to find specific info or create mailing lists.
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Streamline Your Workflow
Manage tasks and workflows right from your site to save time and run your business more efficiently.
Workflows
Create custom workflows so you can track your customers journey, set priorities and follow up from one place.
Tasks
Stay on track with what needs to be done and never miss a lead with a task manager connected to your dashboard
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Collect & Manage Payments
Make it easier for customers to pay you with professional price quotes & invoices, and track all your transactions in one place.
Invoices
Request payments with a professional online invoice and keep tabs on the amount, payment date and more.
Price quotes
Propose and negotiate prices with online price quotes that automatically turn into invoices when they’re accepted.
Save Time with Automations
Add automations that help you make the most of your time, so you can focus on managing your business.
Automations
Set automatic actions for any event on your site like sending a thank you email or abandoned cart reminder. Send automated messages, ad customers to spreadsheets and more.
More tools to help grow your business
Run your business on the go
Download the Wix Owner app and take your CRM wherever you are—on any device.
Get Valuable User Data
View website analytics to learn about your customers, their buying habits & preferences.
Manage your team
Invite team members to your dashboard, assign custom roles and permissions and mange payroll.
AI Targeted Marketing
Use artificial intelegence to target people most likely have an interest in your brand and become customers.
POS System
Turn your phone into a mobile till point. Take payments, scan barcodes, email reciepts and give discounts and more
Financial Integrations
Get paid online, create price quotes & send invoices to customers. Getting paid has never been easier.
Frequently asked questions
Manage your messages from all your platforms in one place. Instagram, Facebook, emails, contact forms and more all in one place
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